Backup Manager

Create and download copies of your data, to supplement bug reports.

Please note, that the copies here only include SQL data. Asset files are not included. For a full backup, that can be restored in case of emergency, please follow this routine.

Working with the Backup Manager

Backups are sorted chronologically with the latest backup at the top. To create a new backup, click on the plus button in the lower left and choose between the following formats in the next screen:

You can see that status of each backup in the backup list. By clicking on a backup, you can also access the logs to get details on the status or error. In the backup detail, you can also download the backup. To remove a backup, click on the desired backup and on the minus button in the lower left.

Typical workflow

  1. You notice a problem and report it to the developer, e.g.

  2. In response you are asked to supply a copy of your data(base)

  3. in the backup manager, you click the plus button to create a fresh copy

  4. you select and download this copy

  5. you upload the copy to the developer via their ticket system or other means


Typically, we, the developer, restore such a copy, to analyze your problem. Just in case that you want to use it yourself, here a few hints:

Please note, that these backups cannot be restored in the FYLR frontend.

If you restore a copy in the postgres format, the postgres user needs superuser privileges. This is unusual but O.K. because this is part of debugging and development, not production use. For a full backup in production, that can be restored in case of emergency, please follow this routine.

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