# General Information

The CSV file must be **UTF-8** or **UTF-16** encoded (otherwise Umlaute and special characters will not be imported correctly).

**Comma**, **semicolon** or **tabulator** can be used as column **separator** (detection is done automatically by FYLR).

Texts containing **commas, semicolons, tabs** or breaks must be **enclosed** by double or single **quotes** (detection is done by FYLR automatically).

The CSV has to contain **column headers**. They can be freely chosen (mapping of source and target fields must then be done manually, see options).

If you use the **internal FYLR field names** as column headers in the CSV file, the **mapping** is done **automatically** (to get the internal FYLR field names it is best to download a record as CSV first and copy the column headers).

If possible always use a **unique identifier**, because only this identifier can be used to **update** existing datasets later on.

When importing **quotes**, please note the following:

| TEXT TO BE IMPORTED                                                         | TEXT IN THE CSV FILE                                                              |
| --------------------------------------------------------------------------- | --------------------------------------------------------------------------------- |
| "Plain text enclosed in quotes to be imported."                             | """Plain text enclosed in quotes to be imported."""                               |
| Simple text that contains "quotation marks".                                | "Simple text that contains ""quotation marks""."                                  |
| "Plain text in quotation marks, but which also contains "quotation marks"." | """Plain text in quotation marks, but which also contains ""quotation marks"".""" |
| "This is a quote." said Person Z.                                           | """This is a quote."" said Person Z."                                             |
| Person Z said "This quote."                                                 | "Person Z said ""This quote."""                                                   |


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.fylr.io/for-administrators/tools/csv-importer/general-information.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.